“Legal Department ‘Knowledge Management’ Systems”

(ABA’s CIPerati e-newsletter; June 2005; by Vince Polley)—"The emergence of effective knowledge management (“KM”) in corporate legal departments is increasingly credited with efficiency improvements and better employee retention. In the last few years these KM systems have moved from ad hoc experiments to systematic implementations using standardized processes and elements. As KM becomes more routine, companies that ignore the subject entirely are at best missing an opportunity, and at worst might be inviting Sarbanes-Oxley (“SOX”) related questions: ‘If you can minimize errors, are you practicing good corporate governance if you do not?’” Available here.